This Toolkit evolved from our increased understanding and recognition of the need to build a strong operational framework for emergency public communication activities. Toolkit materials are predicated on "lessons learned" from actual events and best practices from the numerous trainings, drills, tabletops and exercises in which we have been participants and/or facilitators.

The goal of the CERC Toolkit is to provide information and materials to other public health departments and assist in the development and organization of public information activities. The ultimate goal is for all public health departments to be better prepared in order to communicate efficiently and effectively in a public health emergency.

Information in this Toolkit includes the following:

CERC Planning Elements
Includes Incident Management Command Systems Overview, CERC Plan Template, and Org charts.

Joint Information Center (JIC) Structure
Includes description of the JIC structure and functional units, JIC Planning Considerations and Organizational Chart.

Case Scenarios
Provides real life examples of events that were real situations or false alarms.

Message Maps & Fact Sheets
Provides scenario-based messages maps and pre-developed fact sheets on biological, chemical and radiological agents.